Our Mission

Spectrum Investigations is committed to providing superior investigative services to our clients by listening to and seeking to understand their needs. We will meet those needs in a timely manner through teamwork and a dedicated professional staff. Each investigation will be conducted with the utmost integrity. We will be a leader in the investigative field through continuing education, use of technology and delivery of the best customer service in the industry.

We operate with a system of values that demonstrates integrity and respect for our clients and employees. Our organization builds client confidence and allegiance through actions and words that exemplify dedication, fairness and respect.

We utilize exceptionally high corporate standards of quality, knowledge and innovation, delivering a results-driven work product, at a competitive rate, which produces a fair profit to maintain financial stability.

Continuing education is required. Continuous learning ensures state-of-the-art investigations for our clients. The investigators have extensive training in interviewing/interrogation techniques and kinesic (verbal and non-verbal communication) interviewing. Several investigators have received professional designations such as Fraud Claim Law Specialist, Fraud Claim Law Associate and Certified Fraud Examiner. In addition several investigators are licensed claims adjusters.

Our Beliefs

We believe in absolute integrity. We will never create questionable situations between ourselves, our clients, suppliers or regulatory agencies.

We believe there is a true and continuing obligation toward universal moral values. We will remain open-minded, making decisions as a result of factual assessments, knowing well that “what’s right” is more important than "who’s right."

We believe that challenges should always be viewed as opportunities to learn and improve.

We believe in constantly seeking better ways to service our clients.

We believe in staying keenly aware of changes that affect our business so that we can take the appropriate and innovative action necessary to remain a leader in the industry.

We believe that self-improvement is the forerunner of profit; therefore, profit is only a means to an end, never an end in itself.